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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
Legislative requirementsmay relate to: | applicable commonwealth, state and territory legislation which affects work such as:workplace safetyenvironmental issuesequal employment opportunityindustrial relationsanti-discrimination and diversityAustralian Communications Authority cabling standards Australian building codes and regulationsAustralian standards and quality assurance requirementsaward and enterprise agreementsevidence collectionfreedom of informationlicensing arrangements and certification requirementsprivacy requirementsrelevant industry codes of practice telecommunicationstrade practices. |
Organisational requirements may relate to: | access and equity policies, principles and practicesbusiness and performance plansclient service standardscode of conduct, code of ethicscommunication and reporting procedurescomplaint and dispute resolution proceduresemergency and evacuation proceduresemployer and employee rights and responsibilities Occupational Health and Safety (OHS) policies, procedures and programsown role, responsibility and authority personal and professional developmentprivacy and confidentiality of informationquality assurance and continuous improvement processes and standardsresource parameters and proceduresroles, functions and responsibilities of security personnelstorage and disposal of information. |
Assignment instructionsmay include: | access to site and specific site requirementsequipment, tools and material requirementspersonal protection clothing and equipment requirementsreporting requirementsspecific client requirements:budget constraintsequipment and system typesequipment locations and positionsinstallation procedures and schedulemonitoring requirementsservice and maintenancesystem capabilities and functionswarranties or guarantees.timeframeswork scheduleswork tasks and procedures. |
Client objectivesmay relate to: | conformance with insurance requirementslegal, regulatory or industry requirementsprotection of persons, property or assets. |
Site access and specific site requirementsmay relate to: | access and egress pointsaccess codes, keys or passesbuilding codes and regulationsheritage requirementsnoise controlobtaining security clearanceOHS requirementstime of access to siteunion requirements. |
Site assessmentmay involve identifying: | access and egress patternsdetermination of site availability and accessexisting security equipment and systemsfloor planfloor planidentification of security risk areas and weak pointssite assessment to ensure correct positioning of equipmentsite restrictions and regulations type and condition of building structures. |
Assessmentdocumentationmay include: | checklistsclient briefsexisting security equipment and systemsfloor plansrecommendationsspecificationswritten and electronic reports. |
Security risks factorsmay relate to: | adequacy of street lightingbreak-inburglaryclient habits eg doors left unlockeddeliberate or accidental damageentry points screened from public viewexternal doors without deadlocks or with hinges opening outwardneighbourhood crime ratingpilferageproximity of other buildings sabotagetheftthreats of loss, harm or damage to persons or propertytraffic flowtrespassunauthorised accessunsecured windows and doorsvandalism. |
Interpersonal techniques may involve: | active listening being non-judgementalbeing respectful and non-discriminatoryconstructive feedbackcontrol of tone of voice and body languageculturally aware and sensitive use of language and concepts demonstrating flexibility and willingness to negotiateeffective verbal and non-verbal communicationmaintaining professionalismproviding sufficient time for questions and responses reflection and summarisingtwo-way interactionuse of plain Englishuse of positive, confident and cooperative language. |
Social and cultural differencesmay relate to: | dress and personal presentationfoodlanguagereligionsocial conventionstraditional practicesvalues and beliefs. |
Suitabilityof options include considerations of: | aesthetics of environmentarea usageenvironmental hazards:air conditionersanimals and rodentslightingequipment specifications and limitationsdimensions of areas to be secured. |
Schematicsmay relate to: | cable routescontrol panel locationsfixturesframe locationlocations of detectorspower pointssecurity system component positioningswitchboardstelephone mainframes. |
Placement and positioningof security systems may be: | external under eaveson external beamson wallson windowsunder floorswithin ceilings or ventswithin concrete poreswithin doorswithin walls. |
Relevant personsmay include: | clientscolleaguesengineers and techniciansequipment and systems manufacturerssecurity consultantssecurity personnelsite managers or project managerssupervisor. |
Business equipment and technology may include: | calculatorsfacsimile machinesinternetpersonal schedulersphotocopiersprintersstandard commercial computer software and hardwaretelephones. |
Clear and accuratedocumentation may relate to: | drawing title and detailsinclusion of dimensions and other measurementskey providing explanation for symbols or abbreviations usedplans drawn to scaleuse of standard drawing and drafting symbols. |
Information and materialsmay include: | assignment instructionsfloor plansreportsschedulesschematic drawings. |